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Online Banking

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Open an Account

Apply online to open a savings account.

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eStatements

Convenience at your fingertips!

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FAQS & Videos +

Resources for your $$$ questions.

Share/Holiday Savings
Youth & Teen Savings
Money Markets
Certificates of Deposit
IRAs
Retirement Planning
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Balance Transfers

Lower your rate on credit card debt.

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VISA® Installments

Get help repaying big purchases.

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Earlier Pay Day

Faster direct deposits to your account.

Checking Account
VISA® Credit Card
Digital Wallet
Zelle®
ATM Locator
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Skip a Payment

Apply for a loan deferral.

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AutoLink RX

Find your next ride online!

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Loan Insurance

Protect your loan with Trustageâ„¢.

Auto Loans and More
Home Loans
Student Loans
Make a Loan Payment
Loan Protection
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Digital Wallet

Pay with your phone. No card required!

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FamilyMeans

Personal wellness counseling services.

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Digital Banking Resources

Free video how-to tutorials.

Digital Banking
Card Services
Retirement Planning
Trustageâ„¢ Insurance
Forms & Disclosures
Membership Perks
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Financial Pul$e

Track your spending and manage your money better.

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Card Services

Protect your cards with the AHCU Card Manager app.

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Member Perks

Free and discounted services only for AHCU members.

FamilyMeans Counseling
FAQs, Videos, & More
Calculators
Fraud Prevention
Financial Wellness Checkup
Employer Partnerships
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Attn: Employers

Offer AHCU membership as a fringe benefit for your staff.

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Member Referrals

Earn cash every time you refer a new member to AHCU.

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Membership Perks

Learn more about AHCU what we can do for you.

Who We Are
Hours & Locations
Lost/Stolen Card
Shared Branches
AHCU News
Careers

Telephone Banking

Stay connected anywhere! Telephone banking through our Heartline service allows you to manage your finances with ease. Transfer funds, check balances, and more, all with a simple phone call.

Quick and Easy Banking Access

Our Heartline telephone banking system gives you quick and easy access to your accounts and several basic financial tasks. Eliminate unnecessary trips to the credit union in person. Heartline telephone banking does NOT require a smartphone.

  • 24/7 access to information
  • Multiple banking tasks available
  • Checking account information
  • Savings account information
  • Transfer funds
  • Set your own confidential PIN

Our Heartline telephone banking number is 877.622.0855 — available 24 hours a day, 7 days a week, in both English and Spanish!

telephone banking

Before You Start...

Here are some important points to remember:

  • Your personal identification number (PIN) is four digits; either your date of birth (MMDD) or a customized number you choose
  • When entering dollar amounts, do not use decimals. For example, $126.95 should be entered as 12695
  • You may enter in exact dollar amounts for transfer
  • You may complete up to 30 transactions per call

Symbols to Remember

  • Press the asterisk key (*) to repeat the current menu options
  • Press the pound key (#) to return to the menu

Main Menu

The options that you can access on your menu are specific to your account. For example, you won't get an option to review loan balances if you don't have a loan from AHCU.

Here are the options you may choose from the main menu:

  • Transactions
  • Inquiries
  • PIN Number (to customize PIN)
  • Rates & General Information
  • Access Another Member Number (to enter new member number and PIN)