Associated Healthcare Credit Union is the best healthcare credit union in Minnesota. We’ve been serving the healthcare industry for 55 years. What's the scoop on AHCU?

Just Ask Our Members!


I appreciate the convenient office location, and payroll deduction really helps us save money. The people are really nice - I'm crazy about the tellers and the loan officers are great. When we needed to borrow money they went out of their way to process our loan within a day.

Mary Detviler

In February 2003 I was sent to Los Angeles for two weeks of training for a new job. My husband and I went a few days early at our own expense to explore the area before I began the intensive classes.

At the Minneapolis/St.Paul airport, I mailed the check to Associated Healthcare Credit Union for the Visa bill which wasn't due yet, but I wanted to take care of it before leaving town. We use the credit card to pay for everything including gas and groceries and dinners out. We always pay the whole balance on the bill each month and this time the balance was rather large for us because it included the airplane tickets.

In Los Angeles, we checked into our hotel and the next day decided to take a guided bus tour of the area. When our credit card was run, the charge was denied because we were over our limit. I was really frightened because I knew that we hadn't reached our limit when I mailed the payment. I feared there was fraud. Fortunately I had a check card which could be used for the tour – but what about the rest of the trip?

When we returned to the hotel, I called Associated Healthcare Credit Union and explained my dilemma. The person was extremely understanding and thought we could work something out. But before we completed the call, my calling card ran out of minutes!! Amazingly the person at AHCU agreed to call me back! She did, and she was able to increase the limit over the phone. Once again, amazing!! I am sure the fact that I always paid my balance each month and that I had a very low maximum and clearly qualified for a higher limit based on income figured into that decision.

I guess I am not too savvy a traveler because later I learned that the hotel runs the charges for at least one night as soon as you check in. I hadn't counted on that, but was relieved to know that no one else was using the card.

I cannot imagine calling another credit card company and getting this kind of caring service. I would have had to punch numbers on the phone trying to get a real person to talk with, and then I very much doubt if any other company would help me in this situation. I would have been quite stranded and unable to take advantage of these few days of play before my classes. With another company, I suppose I would have had to wait until my payment was posted before I could use the credit card again.

I was so grateful to Associated Healthcare Credit Union. Therefore, no matter what kind of fantastic offers I receive from credit card companies, I shall always remain faithful to Associated Healthcare Credit Union – and in the five years that have passed since that incident, I have continued to appreciate being able to talk with real people who work for an organization with integrity.

Elizabeth (Liz) Blood
Minneapolis, MN
June 17, 2008

Overall, having the AHCU available to employees (speaking about my personal feeling of the credit union) is a great asset. To be able to bank while at work, have direct deposit, obtain loans and the great customer service provided by all is wonderful. I don't know how many UH employees benefit from the Credit Union - but if they aren't a member, I'm surprised!
 
Have a super day.
Cindy Early

My experiences with the credit union:

I personally have had wonderful experiences with the outstanding customer service that the credit union has offered me for the last 22 years, a couple of my favorites:

When I had my son and daughter both in college, we started their checking accounts with the AHCU. It was very reassuring for me that I could set up their checking accounts to never overdraw to ensure that if they needed anything that they had my funds as a back up when it was necessary, and help monitor their finances.

When it was necessary for me to apply for car/truck loans, it was a very fast, convenient process, and I did not have to wait to get answers regarding the loans. Both of my children felt very comfortable with the staff, and when they asked questions (especially when they were just starting to understand budgeting, etc), they did not hesitate to ask the credit union staff.

I like the fact that I am recognized when I walk into the credit union and when I call on the phone for assistance.

Those are a few of my thoughts.

Good Health,
Donna Fink

 

I have been a member of AHCU since Miller Hospital opened a "branch" of its credit union at S. Lakes offering a weekly visit of a teller - working on a card table! My daughter and grandkids are all current members.

Please see the news story above -- I was that customer that Paul recognized my signature.

All of the people at AHCU are friendly and helpful at all times. Thanks!

Eleanor Waldrop
St. Paul, MN
June 23, 2008

The AHCU is like extended family. Each visit is like seeing a sibling you haven't seen for awhile. There is the ever-present smiles and the chit chat about your life and theirs. You do your business and then the Good-Byes till you meet again. Just a Great Place and Great People, not just your brick and mortar institution.

Charles Groeller
Eagan, MN
6/17/2008

Q. How has Associated Healthcare Credit Union helped with your business?
A. It has helped me tremendously with my personal business. Easy and quick loan process, loan payments made automatically, direct deposit, on-line banking, on-work-site banking, professional friendly and knowledgeable staff to help with any banking situation or question.

Q. What has been the benefit of inviting AHCU into your business?
A. Again, everything I have already stated plus the convenience and special perks for hospital/AHCU members.

Q, What service would you like to see AHCU start to offer your business with?
A. I'm pretty much satisfied with the service and options available to me. The people who work at AHCU are fantastic! Perhaps more free give-aways like Paul Wirth bobble-head figures.... ☺  

Gary Vilina


Q. How has Associated Healthcare Credit Union helped with your clinic?
A. Coming directly to the clinic for visits (also love the treat jar)

Q. How do your employees and staff benefit from using AHCU?
A. Great % rates on loans, a place to bank where you aren’t just a number. 

Q. What has been the benefit of inviting AHCU into your clinic?
A. Many staff member initially hear about the credit union during their initial orientation, but having the credit union staff visit the clinic gives individuals information, allows them to ask questions, hear about promotional events, and introduces them to a face.

Karen J Tennis

I have been a member for over 20 years, and I feel more comfortable belonging to the credit union than I would doing business with a bank.

Angie Topka

We want to hear your AHCU story!

Are you a long time member of AHCU? Are your children or grandchildren members? Do you have a story to tell about how one of our employees or products has helped you personally? AHCU would like to hear from you!

If you would like to tell your story, click here. We look forward to hearing from you!

 

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