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Before You Start
Here are some important points to remember:
- Use a touch-tone phone.
- Your personal identification number is four digits, either your date
of birth (MMDD) or a customized number you choose.
- When entering in dollar amounts you do not use decimals. For
example, $126.95 should be entered as 12695.
- You may enter in exact dollar amounts for transfer.
- You may complete up to 30 transactions per call.
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Main Menu
The options that appear on your menu are specific to your account. (For
example, you won't hear an option to see loan balances if you don't have a
loan from AHCU.) Here are the options you may choose from the main menu.
- Transactions
- Inquiries
- PIN Number (to customize PIN)
- Rates & General Information
- Access Another Member Number
(to enter new member # & PIN)
- Loan Application
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